Shipping Policy (Continental U.S. Only)

Every item in our shop is made just for you as soon as you place your order. Because we don’t mass-produce or stockpile inventory, your order may take a little longer to ship, but this on-demand process helps reduce overproduction and waste. Thanks for supporting thoughtful, sustainable purchasing.

Where We Ship
We currently ship within the contiguous United States (lower 48 states) only. At this time, we do not ship to Alaska, Hawaii, U.S. territories, PO Boxes, APO/FPO addresses, or international locations.

Processing Time
Orders are typically processed within 2–5 business days before they ship. This includes production time, since each item is made to order.

Shipping Options & Delivery Times 
(Delivery times begin after processing)

• Standard Shipping: 2–5 business days — $5 flat rate
• Free Shipping: Enjoy free shipping on orders of $75 or more

Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow its journey from our hands to yours.

Questions?
If you have any shipping-related questions, feel free to reach out at support@sawdustandponytails.com. We’re always happy to help.